How long will my order take to arrive?

Orders are typically delivered within 5–7 working days after dispatch, depending on your location.

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Do you offer returns?

We do not accept returns unless the product received is damaged.

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Can I exchange my product?

Yes, size exchange is available if requested within 48 hours of delivery, subject to product availability.

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How will refunds be processed?

In eligible cases such as damaged items, refunds will be issued as store credit which can be used for future purchases.

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How do I request a size exchange?

Please contact our support team within 48 hours of receiving the product.

Provide:

• Order number
• Photos of the product
• Size exchange request

Our team will guide you through the process.

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How can I contact customer support?

You can reach us through:

📧 Email: support@thisa.in